Richel D’Ambra Spa & Salon FAQ
Hours of Operation
Monday thru Saturday: 8 AM to 8 PM
Sunday: 8 AM to 7 PM
Before and After Hours
We do take special requests for services before and after hours. Additionally, we will gladly accommodate your group for a private party in the spa. Please call for reservations.
We encourage you to arrive 30 minutes before your treatment time to relax and enjoy our steam, sauna, and relaxation room. For your comfort, we suggest you shower before all massages.
Arriving late will limit the time for our treatment, thus lessening its effectiveness and your enjoyment. Your treatment will end on time so the next guest is not delayed. As a courtesy to other guests and our therapists, please inform us if you must cancel or reschedule. The full value of your treatment will be charged if you do not inform us in advance that you are unable to make your appointment.
Lockers, robes, and slippers are provided for all of our guests.
All services are reserved especially for you. To avoid a full fee charge, we require 24 hours notice of any cancellations. A valid credit card is required to hold your reservation.
We offer consultations for our products and services by phone or in the spa.
If you are pleased with your service(s), it is customary to give 18-22% to each spa specialist. Gratuities are not included in our prices.
Gift Certificates are available at the spa desk or by phone. They make the perfect gift for someone special. Certificates are purchased as a dollar amount to be used towards services or products. and are valid for one year from date of purchase.
To Make a Reservation
Call (215) 523-8035 or Call Extension 4100 if in the hotel.
Have a question not answered here? You can get in touch with us via our Contact Form.